← Back to Home

What Our Customers Say

Real feedback from real people who trust WebHero

“

As always, WebHero provides stellar service and has for the 24 years I've been associated with the organization.

Roy B.
“

I think that Wayne is a rockstar when it comes to how he handles support. He LISTENS — which seems to be a superpower nowadays. He's responsive, proactive, and always pleasant. It's genuine pleasure to receive his help.

Dean P.
“

Being able to talk to a person makes all the difference.

Harry G.
“

Webhero is the best technology customer experience I've had. They've been able to answer my request and get it right the very first time. Unheard of today!

Dick A.
“

Over a couple of decades of being a customer — still love you guys!

Christopher C.
“

Wayne is and has been consistently AMAZING with his customer service, responsiveness and expertise over the many years we've been with Webhero. Your company is five star and Wayne is a gold medalist!

Daryl M.
“

Best customer service. Please take over customer service for the entire tech and related industries!!

James F.
“

Been a customer for 20 years. My experience has always been 100% positive. I especially appreciate US-based, knowledgeable, patient, friendly support staff. It's almost unheard of in today's business climate.

Mary S.
“

Wayne N. went beyond the call of duty — very prompt, thinking out of the box, and got my issue resolved on a Sunday evening. 10 stars for Wayne Neely.

Fred C.
“

Honestly some of the fastest and most useful support I've had.

Daniel G.
“

Wayne is the absolute best. He is always super responsive, super helpful, and solves any issue with such kindness and expert knowledge. We are incredibly grateful for him.

Liz T.
“

Wayne went above and beyond, as always, setting me up with a solution that met my needs without costing me an arm and a leg. A big THANK YOU to Wayne and the rest of the WebHero crew.

Michael L.
“

Always have appreciated the courtesy and expertise and of course the stability of this product. Thank You very much.

Elizabeth
“

Wayne rules! Double his salary and triple his vacation time...

Sohrab H.
“

Needed help to upgrade my website to HTTPS. Entire upgrade was completed in twenty minutes!

Daniel D.
“

Excellent service.

JP T.
“

The issue was resolved swiftly, and we were able to complete our assignment with time to spare. Thanks for the prompt resolution of this time-sensitive problem. Kudos!

Ed P.
“

I. Love. Wayne.

Jill L.
“

Wayne has been a great help over many years and I appreciate all he's done for us since we signed on!

Harleston R.
“

Wayne, like all of your staff, has always been extremely knowledgeable, helpful, and personable. Thank you.

Randall F.
“

Very quick response and resolution!

William K.
“

Wayne provided quick, efficient and accurate support. I appreciate Wayne's customer service.

Karen F.
“

Wayne stayed with me and coached me through resolution. Great guy to work with and very customer oriented.

Robert K.
“

Wayne answering questions on a Sunday — amazing. I know we are always in good hands.

Judy R.
“

You all are very responsive and your services are reliable. Thank you.

Jerry S.
“

I got more than I expected.

Robert H.
“

Wayne is always fast and easy to deal with.

Denmar I.
“

Wayne did an excellent job identifying my problem and proactively helping me correct it.

Craig C.
“

Wow, very impressed!!!!

Ann R.
“

We have been using Webhero for a lot of years and y'all have been fabulous! Every time we have an issue, y'all fix it in a hurry. Thanks again!

John A.
“

Fast response. Very courteous agent — identified and resolved the issue in less than 5 minutes.

Jorge F.
“

Wayne is by far and wide simply the best. Year after year after year (even decades) your best export.

George C.
“

Wayne Neely is the best. Simply put. Truly the best.

Liz T.
“

Wayne is the best — he's a big reason why I keep Webhero as my domain host!

Brett L.
“

Ricky is amazing! He takes care of everything so fast. Kind, professional and intelligent!

Paul B.
“

Any and all of the representatives including Wayne and Ricky were prompt and courteous in resolving my matter. I highly recommend WebHero for all of your hosting needs.

Paul B.
“

Wayne is simply the best.

George C.
“

WAYNE IS, AND ALWAYS HAS BEEN, THE BEST!

Erica G.
“

The Webhero Team has been excellent for all the years of service, in particular Wayne. Thank you for helping me with my Internet online journey.

Pia A.
“

Wayne is truly amazing! One of the main and many reasons that I stay with WebHero. Wayne as usual you save the day!

Wendy L.
“

Wayne responded promptly as always and gave me a successful solution! Happy camper!

Cathy K.
“

Wayne is always fast to respond and efficient in handling my support tickets.

Cathy K.
“

Wayne has helped me in the past. Both my wife and I remembered how wonderfully awesome Wayne is — incredibly courteous, approachable, and always going the extra step. I have been with you for over two decades.

Anders R.
“

I want to say that Wayne N. was terrific! He responded to my email promptly, immediately diagnosed the problem and helped me fix it — all in one call.

Donald K.
“

Wayne was SUPER fast, efficient and attentive. A++

Dave S.
“

Very professional, knowledgeable, and helpful. Have always solved my problems and answered my questions.

Olivia E.
“

Contact within minutes of sending a question and my issue was addressed immediately. Really nice job!!

Tracy R.
“

Absolutely first class service. Of all the times I have called Web Hero support, I have never encountered an agent as knowledgeable, efficient and helpful. Awesome work!

Mohamed E.
“

Wayne was patient, knowledgeable, kind, and effective. Great help!!!

David V.